Greatest Hit

The kind folks at Forum One posted this preso of mine, which has racked up 2,600 views!
User Research on the Cheap
 
 

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Link: On Usability of EDF’s Dirty Heating Oil Map Jan 21, 2010 1 Comment

Tracy Boyer has a thoughtful post looking at the usability of the heating oil map that we launched last month. She compliments how responsive the map is and the color scheme, and contrasts it with another data-rich map.
In addition to the challenges presented by the map itself, we worked hard to format the material [...]

Link: Behind the Scenes on the NYC Dirty Oil Map Jan 19, 2010 1 Comment

Jim Craner at maptogether.org was kind enough to feature a recent EDF project on his site.
The interactive map lets people find which buildings in New York City are burning the dirtiest heating oil.
(This is the oil behind the huge puffs of dark smoke that you see coming from rooftops up there.)
I was sad [...]

Link: Fundraising is more than tweaking a system Jan 8, 2010 Comments Off

In his post “Playing by the (Wrong) Rules,” Mark Rovner talks about how organizations treat people who give a lot of money, and contrasts that to how they treat people who give less money:
If I join your e-list on Monday, the system spits out a welcome on Tuesday and a solicitation on Wednesday. According [...]

Video Link: Steve Krug on Usability Jan 6, 2010 Comments Off

Steve Krug is the best writer I’ve ever encountered on usability and Web design. His first book, Don’t Make Me Think, is one of two books on Web design I ever recommend. (I just ordered his second book, so that number could jump up to three.)
This 60-minute presentation is a little slow getting started, but [...]

Link: Anyone Can Do Usability Research Dec 22, 2009 Comments Off

I was surprised to see this, since Jakob Nielsen has a reputation for dedication to rigor and process in usability studies. His published studies are the gold standard of the industry. But sometimes he can give the impression that user testing should never be attempted at home.
In today’s Alertbox column, he says just the opposite:
Usability [...]

Link: Reflections on a One-Month Sabbatical Dec 8, 2009 Comments Off

Dan Gundeman over at Big Duck posted about some extended time he took off recently.
I took a sabbatical about a decade ago when I was at WashingtonPost.com, and it was wonderful. I’ve been at EDF for five years now, long enough to qualify for our sabbatical program. I started daydreaming over the summer about what [...]

What Do I Do? Maybe I’m a Tailor Nov 24, 2009 Comments Off

I saw this headline on a post from Jason Fried at 37Signals, and it made a lot of sense to me. Here’s a bit of the post:
[W]hat I really do most of the time is trim, tuck, iron, cut, press, and fit.

My team is incredible. I don?€™t need to tell them what to do. If [...]